Booking Agreement

Terms and Conditions

NAWAS reserves the right to cancel your tour reservation and retain your deposit if final payment is not received by the due date. Airline tickets are not refundable once issued. No refunds will be given for any unused services while on tour. No Shows are subject to a 100% cancellation fee and their reservation will be cancelled.

AMADEUS RIVER CRUISES – LACK OF PARTICIPATION & OVERBOOKINGS: Nawas works in partnership with Amadeus River Cruises, LLC. NAWAS makes no guarantee of cabin availability or shore excursion availability on any sailing offered in partnership with Amadeus River Cruises, LLC. From time to time, a sailing or shore excursion may be cancelled due to lack of participation or may become overbooked. You agree that we retain the right to overbook guest accommodation and shore excursions. In the event of the aforementioned situation of lack of participation or overbooking, we may at our discretion, deny boarding to any guest, and at our further discretion, refund monies paid or offer another tour in substitution. We may offer alternative tour dates or other travel arrangements, but there is no guarantee of availability. You may choose to accept these arrangements and NAWAS will refund the difference in price if the alternate is lower. You are responsible for additional costs if you select an alternate that is higher. If this rebooking option is not acceptable to you or in the case where alternatives are not offered, the only responsibility of NAWAS is to refund the amounts paid by you for the reservation, except in the case of Force Majeure, as described herein. Any air cancellation will be in accordance with the terms of the carrier and NAWAS will not be liable for the carrier’s refusal to make any refund whatsoever. In such case, NAWAS will not be liable for any additional costs incurred outside of the tour prices such as visa and passport fees, travel insurance, air tickets or other travel arrangements not made by us, or any other purchases made by the guest in anticipation of the tour.

AMADEUS RIVER CRUISES – CHANGES IN THE WATER LEVEL: Unusually low or high river water levels may cause changes to the itinerary, possible re-embarkation on another vessel or transfer(s) by coach or rail, or even to a shortening of the journey. NAWAS has no involvement in such decisions and all decisions are solely made by Amadeus River Cruises, LLC., the ship operator Danubia Kreuzfahrten GmbH / Vienna-Austria, and the ship’s captain. Amadeus River Cruises, the ship operator Danubia Kreuzfahrten GmbH / Vienna-Austria, and the ship’s captain sometimes have to take such decisions quickly. Such measures may not, understandably enough, justify cancellation termination or withdrawal from the contract by the person travelling; and passengers may not derive from them any claims on NAWAS or Amadeus, including without limitation claims for monetary damages. In the event that the cruise is interrupted or cut short due to changes in the water level, all expenses for alternative travel arrangements, including but not limited to transportation, accommodation, and air travel will be the burden of the guest and NAWAS has no responsibility for any related expenses.

AMADEUS RIVER CRUISES – CHILDREN: Due to the nature of the cruise itineraries, Amadeus River Cruises does not maintain facilities or services for children aboard their cruise vessels. On all cruises and cruise journeys, minors under the age of 18 must be accompanied and share a cabin with a parent or legal guardian, or other responsible adult over the age of 21. Amadeus River cruises does not permit and does not accommodate children under the age of 12 years of age, and Amadeus River Cruises reserves the right to limit the number of minors under the age of 18 on board.

AMADEUS RIVER CRUISES – COVID-19 AND HEALTH PROTOCOLS: Amadeus River Cruises may institute health protocols, including but not limited to Covid-19, Influenza, Colds and Norovirus, for the safety of the guests on board the cruise vessel. You agree to accept these risks and to adhere to all protocols in place. Failure to comply with applicable cruise health protocols may result in your removal from the tour, you will be due no refund, and you will bear the burden of any related expenses, including for your own travel arrangements.

AMADEUS RIVER CRUISES – STOPOVER AND DISEMBARKATION: Unauthorized stopover or disembarkation or failure to make any sailing of the ship at any port shall be at your sole risk and expense, you may be denied subsequent boarding, and you will not be entitled to any refund, payment, compensation, or credit of any kind.

IMPORTANT NOTICE – TOUR PRICING: The airfare used is based on non-refundable bulk group fares based on the given rate of a specific date as indicated in the “Tour Specific Information” section of the tour brochure. Please refer to the “Tour Specific Information” section of the tour brochure for this date information as this varies from tour to tour. Airlines reserve the right to increase fares without prior notice. Guests will be required to pay any airfare increases and international surcharges as imposed by the airlines prior to departure.

Land costs are based on rates, tariffs, overseas government taxes, and rates of exchange in effect on a specific date as indicated in the “Tour Specific Information” section of the tour brochure. Please refer to the “Tour Specific Information” section of the tour brochure for this date information as this varies from tour to tour. While we have made the best possible estimates of what we expect future costs for your tour to be, we cannot guarantee actual prices, taxes, exchange rates, and airfares. Any increases in land costs or airfare that may occur will be collected from each guest prior to departure. We reserve the right to increase the cost of the tour consistent with normal increases should the group fall below the advertised minimum number of tour passengers (please refer to the “Tour Specific Information” section of the tour brochure for the minimum number of tour passengers as this varies from tour to tour), or in the event of fluctuations in exchange rates. All prices are based on given rate of exchange on a specific date as indicated in the “Tour Specific Information” section of the tour brochure. Please refer to the “Tour Specific Information” section of the tour brochure for this date information as it varies from tour to tour. While every effort will be made to hold them firm, prices are subject to change. You understand and acknowledge that the tour you are purchasing is subject to supplemental price increases that may be imposed after the date of purchase. Post-purchase price increases may be applied due to additional costs imposed by a supplier or government. You acknowledge that you may be charged additional sums by NAWAS to offset increased fees, taxes, airline imposed international surcharges, fluctuations in exchange rates, the group falling below the advertised minimum tour participation, or any combination thereof along with any other items as stated in these Terms and Conditions. You hereby consent to any post-purchase price increases and authorize NAWAS to charge you for such additional amounts.

NON-OPERATION OF GROUP TOURS: All group tours are based on a minimum number of participants. This information may be found in the “Tour Specific Information” section of the tour brochure. NAWAS makes every effort to ensure that tours meet this requirement, but from time to time we may not have the sufficient participants required to operate a tour or because a tour is not operationally economical and the cancellation of the tour may occur at the sole discretion of NAWAS. In such case, guests will be advised at least 45 days prior to departure. NAWAS reserves the right to change the departure date. We may offer alternative tour dates or other travel arrangements, but there is no guarantee of availability. You may choose to accept these arrangements and NAWAS will refund the difference in price if the alternate is lower. You are responsible for additional costs if you select an alternate that is higher. If this rebooking option is not acceptable to you or in the case where alternatives are not offered, the only responsibility of NAWAS is to refund the amounts paid by you for the reservation, except in the case of Force Majeure, as described herein. Any air cancellation will be in accordance with the terms of the carrier and NAWAS will not be liable for the carrier’s refusal to make any refund whatsoever. In such case NAWAS will not be liable for any additional costs incurred outside of the tour prices such as visa and passport fees, travel insurance, air tickets or other travel arrangements not made by us, or any other purchases made by the guest in anticipation of the tour.

CANCELLATION BY NAWAS: We reserve the right to cancel or reschedule any departure, reservation, or travel arrangement for any reason, including your violation of any of these Terms and Conditions. If we cancel, except in the case of Force Majeure or Non-Operation of Group Tours, as described herein, we may offer alternate arrangements, but there is no guarantee of availability. We may at our sole discretion offer travel credit or refunds in accordance with the applicable Guest Cancellations schedule. Guest is responsible for any additional costs for air tickets or other travel arrangements not made by NAWAS. Guest’s cancelled for violation of any terms will not be entitled to any refund, credit, voucher or future travel.

FORCE MAJEURE: NAWAS assumes no liability for, any loss, damage, delay, or cancellation resulting in whole or in part from an Act of God or any other force majeure condition, including, without limitation: fire, volcanic eruption, environmental pollution or contamination, inclement weather, earthquake, low or high water levels, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commissions or disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, criminal activities, war, insurrection, nuclear events, event cancellations, event postponements, supplier bankruptcy or insolvency, default of a supplier in providing the agreed upon transportation or service, quarantine restrictions, government health advisories, epidemics, pandemics, or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, or any other unforeseen circumstances or any other factors unforeseen by NAWAS that impacts negatively on, or hampers, its ability to fulfill any of its contractual conditions. In the event that any of these conditions apply, NAWAS shall be excused, discharged, and released from performance to the extent such performance is so limited or prevented, without liability of any kind including liability to make any refund. In the case of a force majeure event, NAWAS’ sole obligation will be to provide travel credits in the amount paid to NAWAS, and only to the extent NAWAS’ suppliers are crediting us with monies paid to them. The travel credit is applicable to a future Nawas tour. In no case will NAWAS be liable or responsible for a supplier’s bankruptcy, default or insolvency and in such case NAWAS will not be required to honor supplier credits. In any such case, you agree that NAWAS’ efforts with suppliers are made in good faith and in no case will NAWAS be required to proceed legally against any supplier.

TRAVEL PROTECTION PLAN: NAWAS strongly encourages all guests to purchase a Travel Protection Plan. Such plan at a minimum should cover Trip Cancellation or Interruption, Medical Expense, Emergency Evacuation/Repatriation, and Baggage. Travel protection plans can help protect you in the event of loss of non-refundable trip deposits and payments that result from cancellation or trip interruption (due to a covered reason such as injury or illness before or during the trip). It also helps with reimbursement for medical emergency costs (including very costly medical evacuation costs), missed connections and baggage loss. Purchasing coverage may be limited by time constraints so it is imperative that you purchase protection as soon as possible after booking.

NAWAS is not qualified to answer technical questions about the benefits, exclusions, and conditions of travel protection plans. NAWAS cannot evaluate the adequacy of the prospective insured’s existing insurance coverage. If you have any questions about your travel protection, call your insurer or insurance agent or broker.

NAWAS recommends plans that include additional Cancel For Any Reason coverage, such coverage can be beneficial in protecting you in the event of the need for sudden cancellation that is not covered in traditional plans, and is a proactive step you can take to protect your investment. These plans do cost additional money and must be purchased relatively soon after booking. If you are interested in such additional coverage you should contact your insurance agent immediately.

Declining travel protection plan coverage could result in the loss of your travel cost and/or require more money to correct the situation. You acknowledge that without this coverage, there may be no way to recoup any losses, costs or expenses incurred. If you choose to travel without adequate coverage, we will not be liable for any of your losses howsoever arising, for which trip protection plan coverage would otherwise have been available.

Travel Protection Coverage for trip cancellation, medical evacuation, medical emergencies, baggage, etc. is available for purchase. A travel protection pamphlet will be sent upon written request. Please refer to the travel protection plan policy for complete details.

Please note that healthcare/medical costs outside the U.S.A. may not be covered by Medicare and many private medical insurance plans. Please consult with your health insurance supplier to obtain the necessary health/medical coverage for overseas travel.

STATE DEPARTMENT/GOVERNMENT AGENCIES: It is essential to prepare for a safe and healthy travel abroad. Therefore, before you travel, we strongly recommend that you visit the website of the U.S. Department of State at https://travel.state.gov/content/travel.html for up-to-date travel advice on countries that you are visiting. On occasion, a U.S. or foreign government agency, such as the U.S. Department of State (www.state.gov), Center for Disease Control (www.cdc.gov), etc., may issue a travel advisory, warning or alert for a destination or surrounding area you may be visiting while on tour. NAWAS encourages you to refer to these agencies to obtain the most current and up-to-date information. These Terms and Conditions, including cancellation policies, cannot be altered based on any occurrence whatsoever and/or any travel advisory, warning or alert or other government restrictions issued in the U.S. or foreign countries or by governing bodies/agencies where your tour is scheduled to visit, including but not limited to war/terrorism or the threat thereof, political upheaval, disease, sickness, illness, epidemics or the threat thereof, pandemics, quarantine restrictions, natural disasters, or any other circumstances or factors. Cancellation penalties remain in full effect and no exceptions can be made. You accept the risks involved in travel, both foreign and domestic, and accept responsibility for your own travel decisions. Should a travel warning or advisory be issued on a region or country that you are visiting, either prior to departure or during your trip, NAWAS will not be liable for damages or losses that result from travel to such destinations. Please remember that you have the same responsibility for your personal safety and possessions as you do at home.

GENERAL DISCLAIMER/RESPONSIBILITY

RELEASE FROM LIABILITY: NAWAS INTERNATIONAL TRAVEL SERVICE, INC., its affiliates including but not limited to, Nawas Tourist Agency, LTD and Nawas Tourist Co., and its and their employees, agents, shareholders, directors, officers, successors, and assigns, and Tour Leaders (collectively “The Released Parties”) do not own or operate any entity which is to or does provide goods or services for your trip. The Released Parties purchase transportation (by aircraft, coach, train, vessel, or otherwise), hotel and other lodging accommodations, meals, restaurants, ground handling, tour director and guide services, and other services from various independent suppliers (including from time-to-time other affiliated NAWAS companies). All such persons and entities are independent contractors. Independent contractors may utilize the NAWAS logo on signage or uniforms for identification purposes which does not signify NAWAS ownership, management, or control. As a result, the Released Parties are not liable for any negligent or willful act or failure to act of any such person or entity, or of any third party. The Released Parties act only in the capacity of agents in all matters pertaining to air transportation, hotel accommodations, sightseeing tours and transportation, whether by railroad, motor bus, motorcoach, motor car, cruise vessel, boat, air, or any other means. Without limitation, the Released Parties are not liable for any damage, loss (including but not limited to personal injury, loss of enjoyment, distress, death and property loss), expense or inconvenience caused by any act or omission of any supplier providing tour services or by any other person or reason whatsoever, including its own negligence, or by any delays or changes in the itinerary, or the acts and omissions of the tour leader/host or travel agent. The Release Parties assume no liability or responsibility for any injuries, inconveniences, illness, irregularity or incidental damages occasioned by or resulting from, but not limited to, acts of God, acts of government, force majeure, circumstances beyond the control of The Released Parties, strikes or other labor activities, revolts, riots, political upheaval, wars, political rhetoric made by anyone that may have a real effect or psychological effect on the perception of a destination that you may be visiting, criminal or terrorist activity or the threat thereof, nuclear events, environmental pollution or contamination, water or power shortages, diseases, diseases and dangers associated with or bites from animals, pests, or insects, marine life or vegetation of any sort, or through human contact/interaction, pandemics, epidemics or the threat thereof, natural disasters, weather, wet conditions, closures of airports, closures of hotels, closures of included sites, overbooking or downgrading of accommodations, denial of boarding, event cancellations, event postponements, supplier bankruptcy, default or insolvency, default of a supplier in providing the agreed upon transportation or service, structural or other defective conditions in hotels or other lodging facilities, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely, dangers incident to recreational activities such as swimming, walking, sailing, boating, hot air-ballooning, riding of a camel, horse, or any other animal, or bicycling amongst others, sanitation problems, food poisoning, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, default or omission of any common or private carrier, or any other cause beyond the direct control of the Released Parties. In addition, you, your estate and heirs, legal representatives and assigns release the Released Parties from their own negligence and assume all risk thereof.

Guest shall indemnify and hold harmless Nawas International Travel Service, Inc., its affiliates and its and their employees, agents, shareholders, directors, officers, successors, and assigns and tour leaders, hosts or organizers (collectively “The Released Parties”), from all suits, actions, losses, damages, claims or liability for any personal injury, death, property damage or other loss, accident, delay, inconvenience or irregularity which is occasioned by any negligent acts or omissions of The Released Parties arising out of any goods or services provided for this or these trips.

Payment of the deposit to NAWAS constitutes acceptance of these terms and conditions for yourself and all members or your party or group.

The airlines concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their plane or conveyance. The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and the guest.

NAWAS may take photographs or video/audio recordings of its trips and guests, and you grant NAWAS express permission to do so and for NAWAS to use such for promotional or commercial use without payment of any fee or royalties. In addition, any comments that you submit as a review or your social media posts may be used for the promotional and commercial purposes of NAWAS.

ADDITIONAL RISKS: Additional risks and dangers may arise including, but not limited to, hazards of travel by train, automobile, vehicle motorized or otherwise, motor coach, aircraft, cruise ships, boats, water vessels, and any other means of conveyance, animal interactions, human interactions, forces of nature, political unrest, other unrest, risks associated with water, food, plants, insects and differing animal regulation, and acts of national and local governments and unrest and acts of others against governments, event cancellations, event postponements, and supplier bankruptcy, default or insolvency. These risks are not an exhaustive list but are examples of many kinds of risks. You are voluntarily participating in these activities with the knowledge that there are risks involved, and you hereby agree to accept any and all risks.

You understand the physical requirements of the activity in which you will be participating, and you currently have no known physical, medical or mental condition which would impair your ability to participate in this tour or your safety in this activity, and you are willing to assume all risks that may be created, directly or indirectly, by any such condition. As lawful consideration for the agreement with NAWAS and the tour leaders, hosts and organizers to participate in such trips and activities you agree you will not make a claim against NAWAS, its related companies or its personnel and the tour leaders, hosts and organizers or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the trip. You release NAWAS, its related companies and its personnel and the tour leaders, hosts and organizers from any and all claims, known or unknown, arising from contracting for, traveling to or from, and in any and every way participating in a trip. This release of liability and assumption of risk agreement is entered into on behalf of you and all members of your family and party, also including minors. This agreement also binds your Estate and heirs, legal representatives and assigns and this provision shall be enforceable even after your trip has ended.

NAWAS is not responsible, and will not be bound by, representations made by third party representatives, Tour Leaders, tour directors, other guests registered on the tour, travel agents, unaffiliated websites, unaffiliated documents, or any other party. NAWAS is not responsible and will not be bound by promises (written or verbal) made by local hotel staff, tour guides, tour directors, Tour Leaders, travel agents, or any other persons not under direct employment of NAWAS.

CHANGES TO THE TOUR: Without limitation, NAWAS reserves the right to cancel, advance, postpone or modify the tour that you have booked, including, departure or return dates, as well as locations, events and schedules, and may, but is not obligated to substitute, vary, alter, reschedule, cancel and/or relocate any accommodations, modes of transportation and other aspects of the tour. Additionally, NAWAS reserves the right to make changes to the tour, including deleting, adding, or substituting overnight locations and/or visited locations, substituting Tour Leaders or operating the tour without a Tour Leader, duration of itinerary, itinerary sequence, included sites, accommodations, including upgrading or downgrading of accommodation quality, event inclusions, meals, transportation modes, tour guides and included guide services. NAWAS is authorized to take these actions due to causes or circumstances of any kind or nature beyond the control of NAWAS, or causes or circumstances within the control of NAWAS that NAWAS deems to make such actions appropriate. NAWAS will not be liable for cancellation, delay, rescheduling or other adjustment or impact to a departure or itinerary, or other aspects of the tour.

TOUR LEADERS: Tour Leaders are tour leaders, hosts, organizers, and other entities involved in the sponsorship, hosting, and/or promotion of the tour and are wholly independent and are not employees or agents of NAWAS INTERNATIONAL TRAVEL SERVICE, INC., its affiliates and its and their employees, agents, shareholders, directors, officers, successors, and assigns (collectively “NAWAS”). NAWAS’ engagement for a Tour Leader’s services is not to be considered an endorsement. When booking with a Tour Leader your agreement is directly with NAWAS and not the Tour Leader and you are subject to these Terms and Conditions, including the Jurisdiction/Choice of Law/Venue policy of these Terms and Conditions.

CHANGES TO THE TERMS AND CONDITIONS: You acknowledge and agree that NAWAS may change these Terms and Conditions from time to time and that those changes become effective immediately. If we make material changes, we will provide you notice. Your continued use of our services following the notice of any material changes constitutes your acceptance and agreement to be bound by such changes. You agree to be bound by the Terms and Conditions that are in effect at the time of travel or cancellation.

COVID 19 RELEASE OF LIABILITY: Guest expressly acknowledges that naturally occurring diseases and viruses (including, but not limited to, the currently widespread COVID-19) may be present and actively occurring in all environments in which your tour will take place as well as other places where the tour takes place such as airports, airplanes, terminals, hotels, restaurants, museums, motor coaches, cars, trains, cruise vessels, boats, ferries and the like. You acknowledge the novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. You acknowledge that COVID-19 has made travel uncertain due to government closures and other travel restrictions. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact (however the exact method of spread remains unknown). You also understand that if you are older or have underlying conditions, you may be more prone to serious infection and death due to COVID-19. As a result of the highly infectious nature of this disease, federal, state, and local governments health agencies recommend social distancing, wearing of Personal Protective Equipment “PPE” (including masks), and have, in many locations, prohibited the congregation of groups of people. You acknowledge that exposure to such viruses or disease is an inherent risk of traveling, that cannot be controlled or eliminated by NAWAS and the tour leaders, hosts and organizers.

By booking a trip at this time, you acknowledge the highly contagious nature of COVID-19 and voluntarily assume the risk for yourself and any minors traveling with you, that you or they may be exposed to or infected by COVID-19 by traveling and that such exposure or infection may result in personal injury, illness, permanent disability, and death even if such injuries or losses occur in a manner that is not foreseeable at the time you book your trip.

You acknowledge that due to the uncertainty of travel at this time, your trip may be postponed or cancelled or changes may be made to itineraries due to closures of certain sites or activities, for which there may be no refund. You may also be required to quarantine upon arrival in some locations. You understand that you may become sick before, during, or after the trip and may not be able to travel and such cancellation or interruption will be subject to our cancellation terms below, for which we will not be liable.

You agree that due to uncertainty caused by COVID 19, NAWAS has strongly encouraged the purchase of travel protection coverage including cancel for any reason coverage if and when available. NAWAS shall not be liable for any losses howsoever arising.

You, for yourself, and any minors traveling with you, and on behalf of your and their heirs, assigns, personal representatives and next of kin, HEREBY RELEASE, INDEMNIFY, AND HOLD HARMLESS NAWAS INTERNATIONAL TRAVEL SERVICE, Inc., its members. officers, agents, and/or employees, suppliers, Tour Leaders, and other tour members (RELEASEES), of from and against any and all claims, damages, demands, losses, and liability arising out of or related in any way, in whole or in part to any POSTPONEMENT, CANCELLATION, CHANGES, INJURY, DISABILITY, DEATH OR ANY OTHER LOSS you may suffer due to exposure, infection, spread, closure, and travel restrictions related to COVID- 19, to the fullest extent permitted by law. The terms of this INDEMNIFICATION, HOLD HARMLESS AND RELEASE OF ALL LIABILITY paragraph, shall survive any termination or cancellation of this Contract, whether by operation of law or otherwise.

HEALTH: For the safety of our guests, NAWAS reserves the right to request health information prior to travel and to exclude any participants it deems unfit for travel at its sole discretion. It is essential that you see your health care provider before booking your trip and before traveling to make sure that you have taken all necessary health precautions. For up-to-date medical advice we strongly recommend that you visit the Centers for Disease Control and Prevention (CDC) travelers’ health page: www.cdc.gov/travel or for non-US citizens, your country’s equivalent.

It is your sole responsibility to secure in a timely manner and/or pay for any and all immunizations, vaccinations, tests, screenings, and health standards that are required to be permitted to fly and for entry into each country or destination. Certain countries have or may have a requirement for foreign visitors to have valid medical insurance and proof of immunization and vaccination on entry. Additionally, Governments may require guests to submit to tracking for health purposes. NAWAS is not responsible or liable in the event that governments impose procedures or restrictions and you fail to comply with these and it is your responsibility to be aware of and comply with the requirements of the destination that you will be traveling to. Failure to submit to governmental requirements with regard to health and safety may result in the guest being denied entry. In such case NAWAS will have no responsibility whatever and will make no refund.

Required inoculations/vaccinations, screenings, or tests, if any, must be recorded by client’s health practitioner on a valid vaccination/screening/test certificate which the client must carry for proof of inoculation/vaccination/screening/test where required. Any person who arrives to the destination ill with apparent fever or becomes ill during the tour may be required to be removed from the group and directed to a local medical facility for diagnosis. Only upon written clearance from an accredited medical facility that the guest is able to continue participating in the remaining activities of the tour will that guest be allowed to resume group travel. All costs associated with medical treatment and related expenses such as additional hotel nights the purchase of new airline tickets, or transportation not included in the original itinerary will be the responsibility of the guest.

In the event that proof of a vaccination (of any type) or health screenings or testing of any nature is required to travel by airlines, public or private transportation, cruise vessels, hotels, restaurants or touring sites, by governmental entities or any tour related entity, it is understood that it is the sole responsibility of the guest to facilitate the acquisition of the vaccination(s), screenings, or tests and to carry proof of vaccination, screening or test. Costs for vaccination(s), screening or tests or other related logistics are totally at the additional expense and responsibility of the guest. If, after a guest has made payments for a tour but subsequently elects not to receive a vaccination(s), screening or tests, or for any reason is unable to receive a vaccination or screening or test in a time-frame that allows them to travel on the scheduled departure dates, regardless of the reason, or if the guest tests positively or is required to quarantine, the terms and conditions including the cancellation policies apply and are not altered.

ERRORS AND OMISSIONS: While every effort is made to ensure the accuracy of information in our brochures, on our website, on documents, including, but not limited to, your final travel documents, itinerary, flight schedules or invoice for payment, or communicated by our staff, errors or omissions are possible and NAWAS is not responsible for such error. If a mistake is made in billing, we reserve the right to correct the invoice and you will be responsible for proper payment.

YOUR CONDUCT AND INDEMNIFICATION: Each guest is expected to act responsibly and adhere to all behavior guidelines established by NAWAS, the Tour Leaders, and our local suppliers. We, the Tour Leaders, and our local suppliers reserve the right to remove you from any trip if you endanger yourself or others or disrupt the general well-being of the trip itself. In any such case, there will be no refund.

When you book with us, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid direct at the time to the accommodation owner or manager or other supplier. You must indemnify us for the full amount of any claim (also including legal costs) made against us and the Tour Leaders. NAWAS and the Tour Leaders are not responsible for any costs incurred concerning a guest removed from a tour. Baggage and personal effects are at all times the sole responsibility of the guest.

RIGHT TO ACCEPT OR REJECT: NAWAS reserves the right to accept or reject any person as a guest prior to departure for any reason or no reason at all. In the event of rejection of participation prior to departure, the only responsibility of NAWAS is to provide you with a full refund of all monies paid for the reservation, excluding any non-recoverable costs.

ENGLISH LANGUAGE: This agreement shall be written in, and all other communication under or in connection with this Agreement shall be in, the English Language. Any translation into any other language shall not be an official version thereof, and in the event of any conflict in the interpretation between the English version and such translation, the English version shall control.

CA Seller of Travel: Nawas International Travel Service, Inc. is a registered seller of travel in the State of California, CST #1005405-40, and is a participant in the Travel Consumer Restitution Fund. Registration as a seller of travel does not constitute approval by the State of California. California law requires certain sellers of travel to have a trust account or bond. Nawas International Travel Service, Inc has a trust account.

CA Disclosure: Upon cancellation of the tour or travel arrangement, if a guest cancels their tour or travel arrangement in compliance with the Terms and Conditions of Nawas International Travel Service, Inc. including the cancellation policies of NAWAS and NAWAS’ suppliers, and is not at fault, then sums paid to NAWAS for services not provided (less the applicable deductions provided for in the cancellation policies) will be promptly refunded in accordance with our Terms and Conditions, unless the guest otherwise advises NAWAS in writing, after cancellation. This provision does not apply where Nawas has remitted the payment to another wholesale seller of travel or a carrier or cruise line without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upon-transportation or service. In this situation, we will upon request provide the passenger with records detailing the status of their payments, and if disbursed to a registered wholesale seller of travel, proof of current registration of that wholesaler.

Purchasers within CA: This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the seller of travel was registered and participating in the TCRF at the time of sale and the passenger is located in California at the time of payment. Nawas International Travel Service, Inc is currently a registered participant in the TCRF. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation; 468 Manzanita Ave, Suite 1, Chico, CA 95926; or by visiting TCRC’s website at: www.tcrcinfo.org.

Guests purchasing from Nawas International Travel Service, Inc. from outside California are not covered by the California Travel Consumer Restitution Fund.

SEVERABILITY: If any provision of these terms and conditions shall be held unenforceable, such provision shall be struck and the remainder shall remain enforceable.

JURISDICTION/CHOICE OF LAW/VENUE: EXCLUSIVE JURISDICTION AND VENUE FOR ANY AND ALL DISPUTES ARISING UNDER, IN CONNECTION WITH, OR RELATED TO THESE TERMS AND CONDITIONS OR THE PROVISION OF SERVICES BY NAWAS INTERNATIONAL TRAVEL SERVICE, INC. SHALL BE IN THE STATE COURT SITTING IN FAIRFIELD COUNTY, CONNECTICUT, AND YOU EXPRESSLY AGREE NOT TO CHALLENGE THE JURISDICTION OR VENUE OF SUCH COURT OR TO ASSERT THAT SUCH COURT IS NOT A CONVENIENT FORUM. ALL DISPUTES ARISING UNDER, IN CONNECTION WITH, OR RELATED TO THESE TERMS AND CONDITIONS OR THE PROVISION OF SERVICES BY NAWAS INTERNATIONAL TRAVEL SERVICE, INC. SHALL BE GOVERNED BY THE INTERNAL LAWS OF THE STATE OF CONNECTICUT, WITHOUT REGARD TO ITS CONFLICTS OF LAW PROVISIONS. PAYMENT OF DEPOSIT BY GUEST INDICATES ACCEPTANCE OF THESE TERMS AND CONDITIONS FOR YOURSELF AND ALL MEMBERS OR YOUR PARTY OR GROUP.

DISPUTES/CLASS ACTION WAIVER: YOU AGREE THAT YOU WILL ONLY BRING CLAIMS AGAINST NAWAS IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU AGREE THAT CLASS ACTION LAWSUITS, CLASS-WIDE ARBITRATIONS AND ANY OTHER PROCEEDING WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE HEREBY WAIVED AND DISALLOWED. ADDITIONALLY, NO PROCEEDINGS SHALL BE COMBINED WITHOUT THE CONSENT OF ALL PARTIES. NAWAS SHALL NOT IN ANY CASE BE LIABLE FOR OTHER THAN COMPENSATORY DAMAGES, AND YOUR PAYMENT OF A DEPOSIT ON A TOUR MEANS THAT YOU AGREE TO THESE CONDITIONS OF SALE FOR YOURSELF AND ALL MEMBERS OR YOUR PARTY OR GROUP AND EXPRESSLY WAIVE ANY RIGHT TO PUNITIVE DAMAGES.

CLAIMS: YOU UNDERSTAND AND AGREE THAT NO CLAIMS WILL BE CONSIDERED AND THAT YOU WILL NOT BRING SUIT AGAINST NAWAS INTERNATIONAL TRAVEL SERVICE, INC. UNLESS YOU HAVE FIRST PROVIDED A TYPEWRITTEN NOTICE OF CLAIM TO NAWAS INTERNATIONAL TRAVEL SERVICE, INC. WITHIN 30 DAYS AFTER THE TOUR OR CANCELLATION OF THE TOUR.

ATTORNEY’S FEES AND COSTS: If either party brings an Action to enforce their rights under this agreement, the prevailing party may recover its expenses (including reasonable attorneys’ fees) incurred in connection with the Action and any appeal from the losing party.

VOLUNTARY PARTICIPATION: You certify that you have willingly and of your own volition applied to participate as a guest on the tour or travel arrangement and that you have read the description of the tour as it appears in the tour’s brochure together with all information contained in the reservation form and these Terms and Conditions. You are willingly and of your own volition participating in this trip with the knowledge and complete understanding of these Terms and Conditions and the cancellation policies, Force Majeure, Release from Liability, Additional Risks, Changes to the Tour, Covid-19 Release of Liability, Health, Severability, Jurisdiction/Choice of Law/Venue, Disputes/Class Action Waiver, Claims, and all of the risks, dangers, and hazards involved.

KNOWING AND VOLUNTARY AGREEMENT: YOU CERTIFY THAT YOU ARE AT LEAST 18 YEARS OF AGE AND THAT YOU HAVE THOROUGHLY READ THE ENTIRETY OF THESE TERMS AND CONDITIONS AND YOUR TOUR’S BROCHURE AND RESERVATION FORM IN THEIR ENTIRETY AND YOU ACKNOWLEDGE THAT YOU HAVE A COMPLETE UNDERSTANDING OF THE CONTENTS OF THE TERMS AND CONDITIONS AND YOUR TOUR’S BROCHURE AND RESERVATION FORM. YOU CERTIFY THAT YOU ARE FULLY AWARE THAT THIS IS CONTRACT AND A RELEASE OF LIABILITY BETWEEN YOURSELF AND NAWAS INTERNATIONAL TRAVEL SERVICE, INC. AND YOU AGREE OF YOUR OWN FREE WILL TO ALL OF THE TERMS AND CONDITIONS OF THIS CONTRACT AND RELEASE FROM LIABILITY. BY PAYMENT OF DEPOSIT, YOU, FOR YOURSELF AND ALL MEMBERS OF YOUR TRAVELING PARTY, AGREE TO THESE TRAVEL TERMS AND CONDITIONS AND THE CANCELLATION POLICIES, FORCE MAJEURE, RELEASE FROM LIABILITY, ADDITIONAL RISKS, CHANGES TO THE TOUR, COVID-19 RELEASE OF LIABILITY, HEALTH, SEVERABILITY, JURISDICTION/CHOICE OF LAW/VENUE, DISPUTES/CLASS ACTION WAIVER, AND CLAIMS FOR YOURSELF, EACH MEMBER OF YOUR TRAVELING PARTY AND ANY MINOR CHILDREN ACCOMPANYING YOU.

CST #1005405-40
FL ST #38248

CONTACT INFORMATION:

On the East Coast:
Nawas International Travel
777 Post Road, Suite 305
Darien, CT 06820-4721
Tel: 1-203-656-3033
Fax: 1-203-655-1577
Email: info@nawas.com

On the West Coast:
Nawas International Travel
1100 Alma Street, Suite 100
Menlo Park, CA 94025-3344
Tel: 1-650-322-1818
Fax: 1-650-322-6485
Email: infomp@nawas.com

Nawas International Travel
Claremont, CA
Tel: 1-909-929-0844
Fax: 1-909-929-0840
Email: kathie@nawas.com